Store Policy

Terms of use

Welcome to www.sambastore.in ("Website").

If you continue to browse and use this Website You are agreeing to comply with and be bound by the following terms of use, which together with our privacy policy govern our relationship with you in relation to this website.

Chloropy Technologies India Pvt Ltd. (“CHLOROPY”) is the owner and operator of the website www.sambastore.in. The website owner including subsidiaries and affiliates (“SambaStore” or “we” or “us” or “our”) provides the information contained on the website or any of the pages comprising the website (“Website”) to visitors (“visitors”) (cumulatively referred to as “you” or “your” hereinafter) subject to the terms set out here along with other policies and notices which may be applicable to a specific section or module of the Website.

The use of this website is subject to the following terms of use:

1. INTRODUCTION

CHLOROPY is in the business of aggregating and selling agricultural products such as grains, pulses, oil, spices or dairy products through this Website.

2. THESE TERMS of USE MAY CHANGE
CHLOROPY reserves the sole right to update or modify these Terms of Use at any time without prior notice. For this reason, we encourage you to review these Terms of Use every time you purchase products from us or use our Website.

3. PRIVACY
We view protection of Your privacy as the most vital principle. We understand clearly that You and Your Personal Information is one of our most important assets. We store and process Your Information including any sensitive financial information collected (as defined under the Information Technology Act, 2000), if any, on computers that may be protected by physical as well as reasonable technological security measures and procedures in accordance with Information Technology Act 2000 and Rules there under. If you object to our current Privacy Policy and your information being transferred or used in this way please refrain from using the Website and give us feedback.

4. TRADEMARKS & COPYRIGHTS
All content included on this Website, such as text, graphics, logos, button icons, images, audio clips, photographs, illustrations, digital downloads, data compilations, and software, and the compilation (including the collection, selection, assembly and arrangement) of such materials is the property of CHLOROPY or its licensors or content suppliers and protected by copyright, trademark and other laws.
CHLOROPY owns a copyright in the selection, coordination, arrangement and enhancement of such content, as well as in the content original to it. Users may not modify, publish, transmit, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part. Users may download/ print/save copyrighted material for the User's personal use only. Except as otherwise expressly stated under copyright law, no copying, redistribution, retransmission, publication or commercial exploitation of downloaded material without the express permission of CHLOROPY and the copyright owner is permitted.
 

<www.sambastore.in> domain name is the property of CHLOROPY. SambaStore trademark may not be used in connection with any product or service that is not offered for sale or otherwise provided by SambaStore, its affiliates or subsidiaries; or in any manner that is likely to cause confusion among customers, or in any manner that disparages or defames CHLOROPY or this Website.

5. LICENSE, LIMITATIONS ON USE AND SITE ACCESS

CHLOROPY grants you a limited license to access this Website, and to download or print a copy of the materials on this Website for your personal use only provided that you:

  • keep intact all copyright and other proprietary notices;

  • do not use the material in a manner that would compete with, achieve commercial gain, or damage the goodwill associated with SambaStore.

  • do not use the material in a manner that suggests an association with any of our services, brands, or products (unless otherwise authorized in writing by CHLOROPY); and

  • make no modifications to the material. You may not download (other than page caching), modify, copy, reproduce, republish, post, resell, upload, transmit or distribute material or any portion of it from the Website or any website owned, operated, licensed or controlled by CHLOROPY or its licensors, except with express written consent of CHLOROPY. The limited use license granted herein does not include any right for resale or commercial use of this Website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this Website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. We may grant you, at our sole discretion, a limited, revocable, and nonexclusive right to create a hyperlink to the home page of this Website provided that:

  • you do not use the SambaStore logo or other proprietary graphic or trademark as part of the link without our express written permission;

  • you do not use the link in a manner that would compete with or damage the goodwill associated with the SambaStore

  • Use or access the Website for any purpose that is unlawful or prohibited by these Terms;

  • Frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of CHLOROPY, or our subsidiaries or our affiliates without express written consent;

  • Use any meta tags or any other "hidden text" utilizing CHLOROPY trade names, trademarks, service marks or logos without the express written consent of CHLOROPY.

  • Make any commercial or non-fair use of the copyrights, trademarks, logos, symbols, or any other mark, device, or commercial identifier of The without the express written consent of CHLOROPY;

  • Use or access the Website in a manner that could damage, disable, overburden, or impair any CHLOROPY server or the networks connected to any CHLOROPY server; Interfere with any third party's use and enjoyment of the Website;

  • Attempt to gain unauthorized access to the Website, accounts, computer systems, or networks connected to any CHLOROPY server through hacking, password mining, or any other means;

  • Sublicense any license granted in or to materials on the Website under these Terms (whether or not any of such acts are for commercial gain or advantage); or

  • Reverse engineer, decompile, modify, or create derivative works from any software accessible by or on the Website unless specifically authorized by CHLOROPY.

​​

6. USER RESPONSIBILITY

  • If you use the Website as Registered User, you agree that you are competent to contract within the meaning of the Indian Contract Act, 1872. CHLOROPY reserves the right to terminate your membership and refuse to provide you with access to the Website if it is brought to its notice or if it is discovered that you are under the age of 18 years. You are solely responsible for maintaining the confidentiality of your User ID and Password. You are responsible for all activities that occur under your User ID and Password. You agree, inter-alia, to provide true, accurate, current and complete information about yourself as prompted by the Website registration form or provided by You as a Visitor or user of a third party site through which You access the Website. If you provide any information that is untrue, inaccurate, not current or incomplete or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the User Agreement, CHLOROPY has the right to indefinitely suspend or terminate or block access of your membership with the Website and refuse to provide you with access to the Website.

  • As a condition of purchase, the Website requires your permission to send you administrative and promotional emails. We will send you information regarding your account activity and purchases, as well as updates about our products and promotional offers. You can opt-out of our promotional emails anytime by writing to us. Please see our Privacy Policy for details. The offers made in any promotional messages sent via emails/SMS/MMS shall be subject to change at the sole discretion of CHLOROPY and CHLOROPY owes no responsibility to provide you any information regarding such change.

  • You undertake not to host, display, upload, modify, publish, transmit, update or share any information that is contained on the Website that:

    • belongs to another person and to which you does not have any right to;

    • is grossly harmful, harassing, blasphemous; defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;

    • harm minors in any way;

    • infringes any patent, trademark, copyright or other proprietary rights;

    • violates any law for the time being in force;

    • deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;

    • impersonate another person;

    • contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;

    • threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting any other nation.

​​

7. PAYMENT

  • While availing any of the payment method/s offered by us, we are not responsible or take no liability of whatsoever nature in respect of any loss or damage arising directly or indirectly to you out of the decline due to:

    • lack of authorization for any transaction/s,

    • or exceeding the preset limit mutually agreed by you and between your “Bank/s”,

    • or any payment issues arising out of the transaction,

    • or decline of transaction for any other reason/s.

  • All payments made against the purchases/services on the Website by you shall be as against the MRP or any discounted products displayed on the website.

  • CHLOROPY may hire third party Online Payment Gateway Services (eg. RazorPay, PayU) as adopted and applicable to your transaction as approved by CHLOROPY. Such payment can be made through electronic devices. Use of such third party services will be governed by their User Agreement, Seller Terms, Conditions and other rules and policies as may be required and applicable for your payment.

  • Before shipping your order, we may request you to provide supporting documents (including but not limited to Govt. issued ID and address proof) to establish the ownership of the payment instrument used by you for your purchase. This is done so as to ensure a safe and a fool proof online shopping environment to our users.

 

8. BILLING
The price of our products as mentioned on the Website is the Maximum Retail Price (MRP) for the said product. Such MRP shall be inclusive of all local taxes as are applicable in India. Additional applicable taxes may be charged depending upon the destination where the order has to be shipped to. The tax rate applied and charged upon the order shall include combined tax rate for both state and local tax rates in accordance with the address where the order is being shipped. CHLOROPY reserves the right to collect taxes and/or such other levy/ duty/ surcharge that it may have to incur in addition to the normal taxes it may have to pay. We may also charge Delivery Charges, which may include postal charges/ shipment charges etc.

 

9. ORDERS PLACED ON THE WEBSITE
Due to unavoidable circumstances there may be times when certain orders having been validly placed may not be processed or capable of being dispatched. CHLOROPY reserves the exclusive right to refuse or cancel any order for any reason. Once an order is placed, no cancellation is possible. In such extraordinary circumstances, we will refund your payment in 21 working days to the same bank account or credit card that was used for the transaction.

 

10. DELIVERY

CHLOROPY strives but does not guarantee delivery of products in the stipulated time period as mentioned during the purchase of product(s). In no manner can the contract be repudiated if CHLOROPY fails to deliver any one or more products in the stipulated time frame.

 

11 REFUNDS & RETURNS

CHLOROPY shall make all endeavours to deliver quality, defect-free products to you. If you receive any defective and/or damaged goods, it shall be communicated to CHLOROPY within 48 hrs after receipt. CHLOROPY holds the sole discretion to determine whether a replacement has to be issued.

 

12. PRODUCT DESCRIPTIONS

Products images which are displayed on the Website are as accurate as possible. Though CHLOROPY guarantees that all the products are fresh and genuine , it does not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free. If a product offered by the Website is not as described, you must contact us regarding the same immediately.

 

13. INACCURACY DISCLAIMER

From time to time there may be information on our Website or in our catalogue that may contain typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. CHLOROPY reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice.

 

14. WARRANTIES & LIABILITY

(i) All information, content, materials, products (including software) and other services included on or otherwise made available to you by CHLOROPY are provided on an AS IS and AS AVAILABLE basis, unless otherwise specified in writing. CHLOROPY makes no representations or warranties of any kind, express or implied, as to the operation of the services, or the information, content, materials, products (including software) or other services included on or otherwise made available to you through the Website , unless otherwise specified in writing. You expressly agree that your use of the Website is at your sole risk.

(ii) We will not be liable to You in any way or in relation to the Contents of, or use of, or otherwise in connection with, the Website. You acknowledge, by your use of this Website, that your use of this Website is at your sole risk, that you assume full responsibility for all risks associated with all necessary servicing or repairs of any equipment you use in connection with your use of this Website, and that CHLOROPY shall not be liable for any damages of any kind related to your use of this Website.

(iii) Though CHLOROPY shall make all endeavour to protect its websites from any viruses or other illegal use of its website, however we do not warrant that this site; information, content, materials, product (including software) or services included on or otherwise made available to You through the Website; its servers; or electronic communication sent from us are free of viruses or other harmful components. Nothing on the Website constitutes, or is meant to constitute, advice of any kind.

(iv) CHLOROPY will not be liable for any damages of any kind arising from the use of any service, or from any information, content, materials, products (including software) or other services included on or otherwise made available to you through the website, including, but not limited to direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing.

 

15. INDEMNITY

You agree to indemnify and shall not hold CHLOROPY (and its officers, directors, agents, subsidiaries, affiliates, joint ventures, and employees) for any claim or demand, including but not limited to reasonable attorneys’ fees, or arising out of or related to your breach of this Terms of Use, or your violation of any law or the rights of a third party or any damage to life and/or property caused by the products delivered.

 

16. BREACH

(i) In the event You are found to be in breach of the Terms of Use or Privacy Policy or other rules and policies or if We are unable to verify or authenticate any information You provide or if it is believed that Your actions may cause legal liability for You, other users or Us, without limiting to the present, without prior notice immediately limit your activity, remove your information, temporarily/indefinitely suspend or terminate or block Your membership, and/or refuse to provide You with access to this Website. Any user that has been suspended or blocked may not register or attempt to register with Us or use the Website in any manner whatsoever until such time that such user is reinstated by Us.

(ii) Notwithstanding the foregoing, if You breach the Terms of Use or Privacy Policy or other rules and policies, we reserve the right to recover any amounts due and owing by You to Us and to take strict legal action including but not limited to a referral to the appropriate police or other authorities for initiating criminal or other proceedings against You.

(iii) Any breach of any applicable local laws of that territory shall also result in, without prior notice immediately limit your activity, remove your information, temporarily/indefinitely suspend or terminate or block your membership, and/or refuse to provide you with access to this Website.

 

17. SEVERABILITY

We reserve the right to make changes to our Website, Policies, Service Terms, and these Terms of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

 

18. GOVERNING LAW

(i) These Terms of Use or the documents of third party payment channels shall be governed and construed in accordance with the laws of India.

(ii) This document is an electronic record in terms of Information Technology Act, 2000 and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

 

19. DISCLAIMER OF WARRANTIES/ LIMITATION OF LIABILITY:

CHLOROPY has endeavoured to ensure that all the information on the Website is correct, but CHLOROPY neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data, information, product or Service. In no event shall CHLOROPY be liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages resulting from: (a) the use or the inability to use the Services; (b) unauthorized access to or alteration of the user's transmissions or data; (c) any other matter relating to the services; including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Website or Service. Neither shall CHLOROPY be responsible for the delay or inability to use the Website or related services, the provision of or failure to provide Services, or for any information, software, products, services and related graphics obtained through the Website, or otherwise arising out of the use of the Website, whether based on contract, tort, negligence, strict liability or otherwise. Further, CHLOROPY shall not be held responsible for non-availability of the Website during periodic maintenance operations or any unplanned suspension of access to the Website that may occur due to technical reasons or for any reason beyond CHLOROPY’s control. The User understands and agrees that any material and/or data downloaded or otherwise obtained through the Website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data.

Privacy Policy

Affiliate Program

At SambaStore, we are always looking for partners who share a similar vision of building a healthier world. We support and associate with our partners for long term relationships, creating mutual and sustainable growth.

You can register for our affiliate program by contacting us.